Refund Policy

Refund Policy

  1. Overview
    We strive to ensure your satisfaction. If you’re not completely happy with your purchase, we offer a hassle-free refund policy.
  2. Eligibility for Refund
    Refunds are available within 30 days of receipt. Items must be unused, in original packaging, and in resellable condition.
  3. How to Request a Refund
    To initiate a refund, please contact our customer support team with your order number and reason for return.
  4. Refund Process
    Once your return is approved, we will process the refund to your original payment method within 5-7 business days.
  5. Return Shipping Costs
    The customer is responsible for return shipping fees, unless the return is due to an error on our part.
  6. Non-Refundable Items
    Certain products, such as personalized items or final sale merchandise, are not eligible for refunds. Please check product details.
  7. Damaged or Defective Products
    If you receive a damaged or defective product, please notify us immediately. We will cover return shipping and offer a full refund or replacement.
  8. Exchanges
    If you prefer an exchange, you can return the original product and place a new order. Refunds will be processed as per policy.
  9. Partial Refunds
    In some cases, a partial refund may be issued if the returned item is not in original condition, damaged, or missing parts.
  10. Refund Timelines
    Refunds are typically processed within 5-7 business days, but it may take additional time depending on your payment provider’s processing times.
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